3 Resource Recommendations for CLOs

Carlos Arce, former Chief Learning Officer at Billings Clinic, offers three resource recommendations for Chief Learning Officers and anyone seeking to be more successful within their organizations. We have the benefit of access: access to information, knowledge, individuals, and a vast amount of resources. This access can be a valuable tool—but only if used! In the segment […]

Healthcare Highlight – Chief Learning Officer

There are many essential roles to be filled in any healthcare organization. Today’s healthcare highlight will be on the position of Chief Learning Officer (CLO). We have been privileged to interview and feature a few leaders in this position, and have enjoyed their descriptions of their jobs and the roles they fill in their organizations.  Today’s featured segments […]

Why Leaders Should Seek and Leverage Potential at All Levels

Today we conclude the excellent interview with Carlos Arce. While Arce has moved on to work as Company Leader, Customer Experience at Elation, he spent many years serving as the Chief Learning Officer at Billings Clinic. His experience working at Billings Clinic has given him some unique insights into the world of healthcare, and in […]

Carlos Arce on Elation – “The Mindset Company”

Carlos Arce, former CLO at Billings Clinic, now serves as Company Leader, Customer Experience at Elation, Inc. In today’s segment, Arce discusses the primary focus and work of Elation as well as their “Mindset Model.” In the first segment, Arce focuses on what Elation hopes to accomplish: “Our primary focus is trying to help businesses […]

3 Habits for Achieving Greater Success

Today we continue the interview with featured leader Carlos Arce, former CLO at Billings Clinic, who now serves as Company Leader, Customer Experience at Elation, Inc. In today’s segment, Arce talks about three habits for achieving greater success. Carlos Arce has had a remarkable career and has picked up many great habits for achieving greater success. During today’s […]

Carlos Arce on Healthcare: Privilege and Purpose

Today we continue the interview with featured leader Carlos Arce, former CLO at Billings Clinic, who now serves as Company Leader, Customer Experience at Elation, Inc. In today’s segment, Arce focuses on the privilege and purpose he felt while working within healthcare at Billings Clinic. AHL founder and CEO, Dan Nielsen, begins by asking, “What’s the greatest experience […]

Carlos Arce: 4 Desired Changes Within Healthcare

Carlos Arce, former CLO at Billings Clinic, now serves as Company Leader, Customer Experience at Elation, Inc. In today’s segment, Arce discusses the changes he would like to see happen within healthcare. His background as Chief Learning Officer has given him a unique perspective on areas of potential change and growth. Arce begins by remarking, […]

Carlos Arce on the Highlights of Being a Chief Learning Officer

Carlos Arce has many positive things to say about his former position as Chief Learning Officer at Billings Clinic. In the two segments featured today he discusses a few of these highlights. In today’s first featured segment, Arce talks about the driving factor of wanting to create a place where people willingly brought their best. […]

Carlos Arce on Serving at the Billings Clinic

While Carlos Arce has moved on to work as a Company Leader, Customer Experience at Elation, he spent many years serving as the Chief Learning Officer at Billings Clinic. These two segments are focused on his experience at Billings Clinic. In the first segment Carlos Arce describes his role as Chief Learning Officer. He admits that when […]

Featured Leader: Carlos Arce

This week’s featured leader is Carlos Arce. Carlos Arce, former CLO at Billings Clinic, now serves as Company Leader, Customer Experience at Elation, Inc. Arce left Billings Clinic in June 2015. In the first segment Arce discusses the focus of Elation. Through Elation he has the opportunity to use his experience as a former CLO to continue […]