Diane Watts: 4 pieces of advice for more persuasive communication

Dan Nielsen, Founder & CEO of America’s Healthcare Leaders asks Diane Watts, CEO of Watts Professional Development to share 3 of the most important pieces of advice she could share with us that will help us achieve more persuasive communication.  

Nielsen asks Watts for 3 important pieces of advice as she discusses persuasive communication and Watts more than met his expectations, providing 4!

  • Credibility and authenticity
  • Listen to understand
  • Align message with what your customer values
  • Learn how to effectively tell stories

Hear more detail around the 4 bullet points above by clicking on the following video.