There are many essential roles to be filled in any healthcare organization. Today’s healthcare highlight will be on the position of Chief Learning Officer (CLO). We have been privileged to interview and feature a few leaders in this position, and have enjoyed their descriptions of their jobs and the roles they fill in their organizations. Today’s featured segments are from the interviews with Al Cornish, CLO of Norton Healthcare, and Carlos Arce, former CLO of Billings Clinic.
In the first segment, Cornish emphasizes the key differences between Chief Learning Officer and Chief Human Resource Officer, stating:
“The primary difference is my focus is strictly on the learning within the organization, and on organization development. I make sure we have established learning systems in place to address the needs of the organization both now and in the future.”
In the second featured segment, Cornish has some recommendations for CEOs and other senior leaders around the country concerning how to most effectively use their organizations’ CLO.
In the third segment, Carlos Arce discusses the driving factor behind his position of CLO at Billings Clinic: the desire to create a place where people willingly brought their best. They wanted to achieve an engaging workplace at Billings Clinic and were able to measure this through employee engagement.
To watch these three interview segments highighting the role of Chief Learning Officers, click above.