Life after the C-suite can bring many changes. In today’s segment Joel Allison and Dan Nielsen briefly discuss leaving their CEO roles and experiencing the patient side of healthcare.
Nielsen begins by referring to his time as a hospital CEO when he had the ability to easily contact hundreds of physicians and never really had to worry about how the system was set up for a typical patient. He comments, “I did not realize how spoiled a CEO can be and not even realize it.”
Nielsen describes the patient experience as being disjointed. Allison responds by discussing how hospitals were set up to serve themselves (“hospital-centric”) but now these same organizations are transforming in order to better serve the patient:
“That’s one of the issues we have got to solve—how can people have access and find it easy to get a physician?”
Allison continues by saying one of the main reasons for the merger of Baylor Scott & White Health was to “truly transform how healthcare is delivered in this country.”
While it is easy to know there is a problem, trying to reverse years of how things have been done takes time. But Allison believes healthcare will be completely transformed as more and more organizations seek to put the patient first. To watch this excellent interview segment, click above.