The Leader’s Role in Employee/Team Motivation. Dan Nielsen, Founder/CEO of America’s Healthcare Leaders asked Gen Guanci about the leaders role in terms of employee and team motivation. Guanci says you can’t force motivation. You can put structures and processes in place to make someone want to do a good job, but that motivation comes from

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In a recent interview with Gen Guanci, Dan Nielsen, Founder/CEO of America’s Healthcare Leaders asked Guanci to explain the phrase “What would you do if you were me?”. Guanci describes that leaders can’t possibly know the answer to everything. She further says that the best ideas many times come from those who have to operationalize

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In a recent video interview Dan Nielsen, Founder/CEO of America’s Healthcare Leaders asked Gen Guanci, Consultant for Creative HealthCare Management to talk about employee empowerment. Gen shares that employees want to do a great job so we need to allow them that opportunity. Don’t micromanage, she says… if they come up with the solutions they

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In this video segment Gen Guanci, Consultant for Creative HealthCare Management, discusses the difference between recognition and appreciation. Guanci shares that both are possible in the same conversation with a few changes in vocabulary. What you say and how you say it is so important, and the impact can and most likely will be huge.

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It’s important to consider how you really feel about your employees. Are they an asset with a means to the bottom line, or are they your most valuable asset? Or do you see them some other way? Watch this 2-minute video to understand Gen Guanci’s perspective.

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Gen Guanci is a registered nurse with over 40 years of experience. Gen currently works for Creative HealthCare Management (CHCM) in Minneapolis to help healthcare organizations improve quality, safety, patient experience, staff engagement and much more. CHCM works with organizations who strive for Baldrige recognition, and this 2-minute video sets the stage for a series

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