In today’s video Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane Hopkins, Author of Unleashing the Chief Moment Officers and Certified Experience Economy Expert, to share about the value in creating more innovative cultures in health systems today. Hopkins says “when you can’t point to what something is going to ‘be’ in …
In today’s video Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane S. Hopkins, Author of Unleashing the Chief Moment Officer and Certified Experience Economy Expert, to explain her unique role in the organization. Hopkins explains there are two sides of the equation: the internal value and the external value. Internally it’s how …
Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, interviewed Diane S. Hopkins, Author, Unleashing the Chief Moment Officers, and Certified Experience Economy Expert. We will be sharing clips from that interview over the coming weeks. In this brief 2-minute video, Hopkins shares her professional journey, beginning in marketing and communications where she got the “healthcare bug.” Hopkins has …
Today’s video includes the closing comments from Diane Watts, CEO of Watts Professional Development. Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Watts to share her favorite quote. To hear the quote that is Watts’ favorite, click on this short video. The quote is by Nathaniel Hawthorne, American novelist and short story writer. This is …
In today’s video, Dan Nielsen, Founder & CEO of America’s Healthcare Leaders, asks Diane Watts, CEO of Watts Professional Development, to talk about her professional development courses and workshops. Watts talks in detail about all she can offer those who want to improve their communication skills, including: A foundation course Practice workshops How to tell …
Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane Watts, CEO of Watts Professional Development, to share her “bucket list.” Watts share her very touching bucket list story in this 2-minute video. Click above to watch the video and think about what would you put on YOUR bucket list.
...In today’s video, Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane Watts, CEO of Watts Professional Development, to share information about her hobbies, the values she holds, and the legacy she would like to leave. Watts enjoys anything creative—writing, playing the piano, singing—anything creative makes her happy! To sum up her legacy …
Dan Nielsen, Founder & CEO of America’s Healthcare Leaders, asks Diane Watts, CEO of Watts Professional Development, to share 3 of the most important pieces of advice she could share with us that will help us achieve more persuasive communication. Nielsen asks Watts for 3 important pieces of advice as she discusses persuasive communication and …
Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane Watts, CEO of Watts Professional Development, to describe the top 3 reasons clients hire her. Watts responds to Nielsen’s request in this 3-minute video with detail around the top three reasons people hire her: Access to foundational wisdom Clarity to sales training models Bring …
During today’s video segment, Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane Watts, CEO Watts Professional Development, who her ideal client is and what is the best way for people to reach her. Watts simple but direct response was, “Anyone who is interested in having persuasive communications!” Nielsen also adds that everyone …
Dan Nielsen, Founder and CEO of America’s Healthcare Leaders, asks Diane Watts, CEO of Watts Professional Development, to share the measurable value she brings to her clients. Watts responds with the following: “I bring greatest measurable value to my clients by…” Helping them gain audience with their customers Changing their relationships with their customers To …
In this video segment Diane Watts, CEO of Watts Professional Development, shares the key elements of a persuasive conversation. Watts explains that there are 3 key elements to use in any conversation to be persuasive. Those elements are: LOGIC (appealing to the sense of reason) ETHICS (appealing to the sense of right and wrong) EMOTIONS …